In today’s global economy, multicultural management is widely taught in Universities and MBA programs. Unfortunately, these courses often encourage fundamental misunderstandings of when, how, and how much culture matters in business. The risk is focusing on national cultural differences in ways that encourage stereotyping and ethnocentrism.
Instead, this solution is designed to develop managers’ cultural competence and critical thinking skills to analyze and work with culturally complex individuals in culturally complex business situations.
Above all, successful managers are those who develop a cultural competence, making a concerted effort to understand and learn about their people’s culture. By understanding their culture, and capitalizing on diversity, managers can use more effective motivational strategies and supervisory techniques.