Problem solving is a tool, a skill and a process. A tool because it can help solve a problem. A skill that, once learned, can be used continuously, like the ability to ride a bike. It is also a process because it involves using a series of steps. Even before solving a problem it is necessary to be able to identify it and sometimes even create it. The ability to think outside the box is just as important as structuring the information in a rigorous way. The last step is critical: the ability to choose among alternatives and take action with determination and responsibility.